Our helpdesk portal has been set up to manage support conversations with partners and customers.
The team at Imetrum are striving to continuously improve the way we interact with our customers and partners alike. To facilitate this, we have now implemented our dedicated support portal at: support.imetrum.com where you can create and review technical support tickets as well as access a wide range of technical and commercial literature. Our fantastic customer support team are helpful and very approachable, no problem is too big or too small. They will ensure you get the support you need quickly and efficiently.
Our helpdesk portal has been set up to manage support conversations with partners and customers. The resources section is also available for a wider audience. It can be accessed from the support button on our website or directly though the portal address.
The one-stop portal enables customers and partners:
• Access to technical support by submitting a ticket
• Visibility of support tickets (through login)
• Access to resources; and additional customer/partner specific information (through login)
Our wider audience can:
• Access product collaterals and data sheets
• View terms and conditions and relevant policies